Frequently Asked Questions
Everything you need to know about transforming your home.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove service for an additional fee, which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your materials sustainably sourced?
Living Room is committed to sustainability. We partner with manufacturers who use FSC-certified wood and eco-friendly textiles whenever possible.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and financing options through Affirm to help you create your dream space now and pay over time.